Shipping & Returns

 

Returns

 

At Celebrity Furnishings, we take pride in the exceptional quality and craftsmanship of our furniture. Our attention to detail in design, material and construction is unyielding. And so is our commitment to customer satisfaction.

RETURNING MERCHANDISE

Please note that proof of purchase is required for a refund. Upon return, your item will be inspected, and exchanges, credits and refunds will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state and local laws. Shipping charges are non-refundable with the exception of damaged or defective merchandise. Return shipping and re-stocking fees may apply. We offer a one-time price adjustment when an original sales receipt or proof of purchase is presented within 30 days of order delivery or purchase from a store.

When returning an item, please complete the information on the back of your packing slip, and use the return address label we provide. Pack your return securely and be sure to ship it via insured US Mail or UPS Ground. Retain your shipping receipt for your records.

Should you decide to cancel a return and keep the item after a refund was issued, we reserve the right to charge your credit card in the amount of the refund issued.

STOCKED FURNITURE

We carefully inspect each item prior to shipment, and also require your inspection and signature upon delivery. Should you discover a defect in your furniture, however, please contact us at 855-775-3733 immediately. Furniture that is refused because it does not fit through an entryway will be refunded in merchandise or store credit only.

 

CUSTOM ORDERS

Custom orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. A non-refundable 50% deposit will be taken when the order is placed and another 50% before scheduling delivery of item.

MONOGRAMMED/PERSONALIZED ITEMS

These items are considered custom order items and are non-cancellable, non-returnable and non-refundable.

FINAL SALE & CLEARANCE ITEMS

Final sale and clearance items purchased through Celebrity Furnishings are considered final sale and are non-returnable and non-refundable.

PRICING

All prices in our catalogs and online are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change.

ATTENTION:

There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.